“Our customers tell us that the traditional approach to verifying compliance related to financial transactions done over the phone, which involves having teams of people listen to samples of recorded calls, is expensive,” said Sid Rao, General Manager, Amazon Chime, Amazon Web Services, Inc. Deployment is simplified by leveraging this sample transcription solution.
#AMAZON CHIME SIP TRUNK SOFTWARE#
Enterprises who previously had to integrate and deploy expensive on-premises analytics hardware and software can now use the Amazon Chime Voice Connector’s SIPREC streaming feature to receive audio from their on-premises PBX or Contact Center for applications like transcription and sentiment analysis. Developers can also use it to build PSTN calling in their own applications with the Amazon Chime SDK or stream audio for phone call analytics and machine learning. Amazon Chime Voice Connector supports inbound calling, outbound calling, or both. IT professionals can use Amazon Chime Voice Connector for low-cost SIP Trunking with on-premises or cloud-based phone systems. In March of 2019, Ribbon announced that its SBC SWe was successfully tested with the Amazon Chime Voice Connector to help customers move their SIP Trunking workloads to AWS.Īmazon Chime Voice Connector is a service that enables enterprises to migrate their telephony workloads to AWS. Ribbon is a Select Partner in the AWS Partner Network (APN) whose SBC Software Edition (SWe) is available in AWS Marketplace and as an AWS Quick Start. Ribbon’s industry-leading Session Border Controllers (SBCs) with SIPREC capabilities now support Amazon Chime Voice Connector with a tested solution for AWS customers by forwarding audio streams to AWS for real-time analytics. (Nasdaq: RBBN), a global software leader in secure and intelligent cloud communications solutions, today announced that it has expanded its collaboration with Amazon Web Services (AWS) to enable simplified forwarding of Voice over Internet Protocol (VoIP) audio streams to Amazon Chime Voice Connector by using Session Initiation Protocol-based Media Recording (SIPREC). Westford, Mass – Ribbon Communications Inc. Business Continuity Planning for Our Customers.Anti-Slavery and Human Trafficking Statement.Analytics and Threat Prevention chevron_right.Diameter Signaling Controller (DSC SWe).Diameter Signaling Controller (DSC 8000).Session Border Controllers chevron_right.Media Resource Function Processor (MRFP).Application Platforms & Clients chevron_right.
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